Comparison of clinical pharmacist visits based on language preference in an urban underserved clinic: A cross‐sectional analysis

Abstract Background Persons who prefer a language other than English, termed Non‐English Language Preferred (NELP), experience lower health literacy and additional social determinants of challenges when compared to English (ELP) patients. persons have the potential benefit from comprehensive medication management (CMM) services. Methods This was cross‐sectional analysis all patients seen by clinical pharmacist (CP) at single, urban family medicine clinic during 2021. Statistical completed determine if there were differences between NELP ELP in number visits, visit type duration, therapy problems (MTPs), whether patient physician same day. Results A total 383 (57.7% ELP), resulting 815 visits (53.5% ELP) CP There no difference mean per (2.0 for ELP, 2.3 NELP; p = 0.104). MTPs groups (1.9 2.1 0.112); however, more likely MTP “dose too low” (12.9 vs. 21.1%; 0.003). Additionally, had 11.2% fewer virtual ( < 0.001). significant (CMM consult, 0.628), occurred day as 0.064), or duration 0.740). Conclusion an in‐person visit, low.” Understanding key can help inform future care.